Product Sales Manager  Jan 2020 – present – healthcare software vendor (EPR / EHR software)

To drive the strategic direction and execution for market success in collaboration with cross-functional teams, delivering innovative solutions, enhancing customer satisfaction, and achieving business objectives. Responsibilities include:

• Developing and implementing market-making strategies for Clinical Decision Support tools.
• Identifying opportunities, presenting compelling solutions to customers, and meeting revenue targets.
• Understanding healthcare providers needs to cultivate partnerships with internal customers and Health IT solution providers, optimising their investment.
• Evaluating the feasibility of new products, contributing to Go-to-Market planning, and overseeing post-sales activities with internal teams to ensure customer satisfaction.
• Collaborating with local and global Marketing/Sales teams to establish the company as a premier provider of clinical workflow solutions both as software and SaaS.
• Defining product strategy and roadmap based on market research, customer feedback, and industry analysis.
• Influencing and completion of tenders where single sign off is unachievable. Monitoring applications and completion of information for Frameworks to include the relevant product portfolio.
• MEDDPICC sales qualification

Sales: 2024 –100% of target, Renewal 105% of target

Sales: 2023 – 155% of target, Renewal 110% of target, President club winner

Sales: 2022 – 92% of target, Renewal 106% of target

Sales: 2021 – 51% of target, Renewal 105% of target

Deal size anything from £500 – £6m and on a 3, 5 or 10 year contract term

Strategic Sales Manager April 2019 – Jan 2020  healthcare software vendor (bed / capacity management software)

As a Sales and Market Development Manager for the new XXX SaaS system, role involved

• Strategising and implementing effective consultative selling strategies for acquiring new business.
• Establishing professional relationships with key client stakeholders, including C-suite executives, procurement professionals, IT teams, and other relevant personnel.
• Providing initial scope advice and quotations to potential clients based on thorough needs analysis techniques and skilfully negotiating contracts to secure new business opportunities.

Sales: Instrumental in developing new deal, closed June 2020 TCV £6.5M

Solution Sales Manager  Jan 2017 – Dec 20 – global healthcare analytics solutions provider

As a Business Development and Account Manager, role was to partner with existing clients to deliver end-to-end solutions that drive significant value for their businesses. By leveraging a deep understanding of the industry and developing intimate knowledge of clients, I was able to offer complex and long-term solutions that helped strengthen relationships and deliver added value. Collaboration with colleagues across the organization to ensure alignment and engagement on deals involving a range of solutions, including Care Pathway Analytics, Patient Level Information and Costing Solutions (PLICS), Income Analytics, Benchmarking, Management Consulting Services, Business Intelligence Data, Analytical Services, and Analytics Outsourcing

UK Business Development Manager – June 2014 – June 2016 – healthcare software vendor

As a Senior Business Development Executive, worked independently to engage with C-level customers, focusing on acquiring new business through existing networks and various opportunities identified through research. I lead pre-sales teams in a competitive market, guiding them from the initial discovery of customer needs to demonstrations, negotiations, and tender completion. I provided input into planning and marketing initiatives and collaborated with partner companies to ensure high levels of customer satisfaction were maintained.

Key solution wins:

• Isle of Man -£450K
• Basildon -£400K
• Southern Trust (NI) – Initial pilot £120K leading to full system £450K
• Pennine – Initial eObs system £400K leading to full system £900K

With a further 12 new business opportunities leading to tender created within the market in the last 18 months (value circa £4M)

Earlier Career:

Senior Business Development Manager  May 2011 – June 2014 – Patient Flow Solutions

UK Account Manager  Oct 2010 – May 2011 – Laboratory information systems

Business Development Manager  2008 – 2010 – Telehealth solutions

Northern Regional Business Manager  2003 –2008 – Pharmaceutical Contract Sales

Regional Business Manager 1999 –2003 – Pharmaceutical Manufacturer

Sales Representative  1998 –1999 -Pharmaceutical Contract Sales

For further information on this candidate please use reference number: 044