Digital Project Manager (November 2022 – Present) – Self Employed (Healthcare)

Providing digital consultancy services to organisations who are either preparing or delivering digital solutions in healthcare. Roles include Business Change, Project Management and PMO Analyst.

Project Manager (May 2024 – January 2025) – NHS Service Provider

• Internal and billable Project Manager working on several projects and client engagements in digital transformation
•  Client engagements include EPR and PAS readiness assessment
• Internal projects include the procurement of a PSA solution

Senior PMO Analyst (January 2024 – May 2024) – NHS

• Providing delivery support to several project managers in the delivery of Genomics Informatics Projects looking to scale Whole Genome Sequencing testing across the NHS
• Ownership and management of discrete project activities on behalf of the Operations and Service team
• Actively looking to manage risks and solve problems within the projects
• Manage and coordinate the administrative aspects of the Operations team, making proactive decisions that will help the team deliver to the agreed timescales
• Supporting the Programme Manager in the management of PMO artefacts (e.g. RAID logs, Terms of Reference)
• Coordinating and contributing to regular reporting activities
• Supporting PMs in the creation and maintenance of project plans
• Liaising with stakeholders to find appropriate times that match the urgency of the request, pulling together agendas and papers, taking minutes and tracking progress against actions

Digital Project Manager & Digital Lead for Virtual Wards (November 2022 – December 2023) – NHS

• Digital Lead for Virtual Wards programme
• Implemented 4 Virtual Ward pathways including Acute Respiratory Illness, Frailty, Paediatrics and End of Life.
• Implemented a Digital Roadmap for Virtual Wards
• Facilitated new opportunities through Care Homes, Primary Care and Community
• Conducted Greener Care at Home project in support of the Trust’s Green Plan
• Took part in NHS England studies such as GIRFT
• Supported PAS replacement project temporarily

Project Manager (May 2022 – November 2022) – NHS

• Commissioned to project manage the transition of AHSN remote monitoring and virtual ward projects into the ICS.
• Implemented a PMO system to manage projects, log risks and capture activity
• Identified new projects and supported them through implementation
• Provided digital expertise to Places and Providers on the development of Virtual Wards
• Ran a digital-focussed workshop to encourage collaboration and shared learning
• Created PowerBI reports to summarise the progress of above projects

Business Change & Implementation Manager (April 2021 – May 2022) – NHS Service Provider

• Implemented various internal business change projects such as streamlining systems and improving communications
• Championed completion of Cyber Essentials Basic and Plus, Penetration Testing and Data Protection assessments
• Established employee onboarding procedure and associated HR processes
• Implemented a Service Desk following ITILv4 training
• Implemented company CRM
• Undertook ISO audits
• Project managed 2 concurrent large scale EPR deployments from implementation to optimisation including business change management and benefits realisation
• Developed Sales to Ops handover process to ensure smooth transition for the Customer
• Contributed to Sales & Marketing strategy defining pipelines and marketing techniques

Implementation Manager (November 2019 – April 2021) – NHS Service Provider

• Implemented an end-to-end deployment process for the online consultation product
• Devised a Training Programme for different customer groups (i.e Clinicians and Admin)
• Built relationships with existing Customer project teams (CCG’s) to give continuity to the project
• Ran Project Plan and Risk Logs to keep projects on track
• Developed a webinar series and user group for existing customers
• Generated new leads in new markets for the business
• Implemented internal processes for the team
• Engaged with stakeholders which include Clinicians, GP Practices and CCG Leads as the initial contact for the Team
• Established a customer engagement process for regular touch points to avoid churn
• Initiated internal CRM implementation to manage customers

For further information on this candidate please use reference number: 038